We have been subject to a cyber issue this morning and have had to contact the Cyber security company which is the first time we have had to do anything like this (since I have been here at least). So just to say thank you for suggesting the coverage and I was really happy with their response time of approx. 20 mins and the advice that they gave. All seems to be contained now but if you have received any suspicious emails from me or anyone at VMS in the last 24 hours then please delete them.

That is fantastic and brilliant service level as usual! Thank you very much.

I think your email covered pretty much everything and left no further questions – well done and we love the proactivity

I have been using Robert Gerrard as my insurance broker for the past 7 years, during this time Julie Robinson has been a fantastic representative of RG, always there giving the best advise with a smile, thank you Julie, looking forward to next 7 years+.

VME have been using Robert Gerrard since 2006. Throughout this time, we have found the entire team to be the utmost professionals in the insurance field. Always responsive and ready to give the best advice and most of all peace of mind in covering one of the most high-risk industries.

It’s been great working with Robert Gerrard over the last year.  Both Mark and Ken have been great, always on the phone when needed and always very quick to respond.

As a business, we regularly recommend their services to any of our contacts.

“Robert Gerrard have been a consistent and trusted partner over the past five years. They always act in our best interests and deliver real value to our business. We are delighted to recognise and celebrate their contribution.“ In recognition of Robert Gerrard being awarded their Group Supplier of the Year Award – Professional Services

We have used Robert Gerrard for many years now.  We took on another company last year, and they gave us sound advice and walked us through all our insurance needs during what was quite a stressful time.  In short, they fulfil all our insurance requirements, whilst remaining friendly, professional and happy to help at all times, it is always a pleasure calling them.

For nearly thirty years Robert Gerrard have been looking after my insurance requirements and throughout that time I have always been totally satisfied and have told my friends, too! They have looked after insurance on our homes (buildings and contents) and cars. They have always been extremely courteous and helpful in finding me the very best. It is always a joy to have dealings with them, particularly so with Sue Pace and Tim Nurcombe, who are both extremely prompt and patient with our various needs.

Mark is a joy to work with and makes the whole process seamless. He is responsive and efficient. We are always very grateful that he is going into bat for us.

I been using Robert Gerrard for about 3 years now and I would say it’s probably the best thing I have done for my company. The support and customer service I received is A star.

I have dealt with Claire who has given to right advice about the right insurance I need to make sure I am covered if for any reason it’s needed.

“We are pleased to have been associated with Robert Gerrard since 1980. They have always offered us a personal and reliable service and have long-standing staff who have an excellent knowledge of the Lift Industry and we look forward to a continued business relationship in the years ahead“.

After Robert Gerrard supplied a seamless and well guided introduction to our requirements for Insurance, we did not hesitate to return when opening the second business. Full support and guidance has been provided every step of the way.

Robert Gerrard have been absolutely brilliant with us helping to obtain our insurances. The process was something we had not come across before as a new company but they helped us every step of the way and gave us every bit of assistance needed. A special mention for Ellie Jackson as our contact aswell, she made the whole thing as easy as possible and is a credit to the company! Just renewed our yearly insurance with them and same again, fantastic from start to finish. Would highly recommend to everyone.

“We have been using Robert Gerrard for years. With competitive quotes every year and that lasting peace of mind that comes with a thorough, prompt service whenever needs arise. When a lift went missing in Swiss customs in Italy, we had a payout in a matter of weeks, which limited cash-flow issues and the re-manufacture disruption to our client. Cannot recommend them more highly. “.

Thank you for the fantastic job you have been doing for our company over the years, your hard work and dedication has really helped us, anything we need you are extremely quick to provide and we just wanted to make sure you know how much you are valued and appreciated.

“Robert Gerrard have been our Insurance Brokers since 1994, dealing with all our insurance needs, particularly in respect of our Liability Insurance. The Lift Plan policy, we have always found to be competitive and particularly tailored to our business requirements “.

We at Isca Elevators have been a customer of Robert Gerrard and the team for many a year and have always stayed with them when renewal time comes around, They have always had our best interests at heart and as a family run business this has been very important to us. I would recommend them in a heartbeat.

Green Elevator Services proudly recommend Robert Gerrard, the services provided by you over the years have been excellent. You have exceptional knowledge and understanding of our requirements. We have not only purchased one product through your company but three because you pay particular attention. Making our choices easy, effortless and seamless!