April 27, 2026
At Robert Gerrard, we believe that great service starts with great people.
As the business continues to grow, we are strengthening our team, investing in development, and expanding the way we support our clients across the lift industry and beyond.
Here’s a look at some of the latest updates across the business.
Meet the new members of Team Lift Plan
As our Lift Plan client base continues to grow, so does the team supporting it.
Over recent months, we’ve welcomed several new faces, each bringing their own skills, experience and energy. This growth reflects increasing demand for specialist cover across the lift industry, as well as our continued expansion overseas.
Expanding the team allows us to continue delivering the responsive, knowledgeable service our clients rely on, while also strengthening our capabilities through the wider Jensten network across areas such as fleet, trade credit insurance and employee benefits.
We’re also proud to continue investing in apprenticeships. These programmes create valuable opportunities for the next generation to enter the industry while helping us build a knowledgeable, capable team for the future.
Having seen first-hand how impactful this pathway can be, it remains an important part of how we grow.
Here’s a quick introduction to our latest joiners.
Frank Poole – Apprentice Account Executive
Frank joins us at the start of his insurance career, bringing a strong interest in numbers, problem-solving and working with people.
With a background in hospitality, he’s already comfortable building rapport and delivering a positive client experience. This translates naturally into his role supporting the Lift Plan team.
Alfie Tedder – Sales Executive
Alfie joins the team with a background in advertising, having worked on campaigns for major brands including McDonald’s, PepsiCo and Channel 4.
Now focusing on supporting Lift Plan clients with their fleet cover needs, he brings a strong understanding of client needs, clear communication and a proactive approach. He’s also working towards his Cert CII qualification as he develops his expertise in insurance.
Danelle Yansen – Account Executive
Danelle joins Team RG with a strong background in banking and finance, having spent nine years developing senior experience across customer service, HR, financial administration and operational support.
She brings a highly organised and detail-focused approach, ensuring client needs are handled efficiently and to a consistently high standard. Her emphasis on clear communication and reliability helps provide reassurance, allowing clients to feel confident that their policies and queries are in safe hands.
Investing in knowledge and development
As the insurance landscape evolves, staying up to date with industry knowledge and qualifications ensures our clients receive clear, accurate advice and support that reflects current risks and requirements.
Several members of the team are further developing their expertise through industry qualifications, and we are proud to be continuing with our apprenticeship scheme, which has proved highly successful to date.
A continued focus on service and relationships
Across the business, a consistent focus remains on building strong relationships, providing clear advice and delivering reliable support.
Bringing in fresh talent and expanding expertise is one aspect. But a nod also goes to the rest of the team who continue to play a key role in staying up to date with industry developments, supporting clients through change, and contributing to the ongoing growth of the business.
Always here to help
Whether you’re seeking new cover, reviewing existing policies or navigating changes in your business or your wider industry, Team RG is always here to help. Please feel free to get in touch with your regular team contact whenever you need us.
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At Robert Gerrard, we believe that great service starts with great people.
As the business continues to grow, we are strengthening our team, investing in development, and expanding the way we support our clients across the lift industry and beyond.
Here’s a look at some of the latest updates across the business.
Meet the new members of Team Lift Plan
As our Lift Plan client base continues to grow, so does the team supporting it.
Over recent months, we’ve welcomed several new faces, each bringing their own skills, experience and energy. This growth reflects increasing demand for specialist cover across the lift industry, as well as our continued expansion overseas.
Expanding the team allows us to continue delivering the responsive, knowledgeable service our clients rely on, while also strengthening our capabilities through the wider Jensten network across areas such as fleet, trade credit insurance and employee benefits.
We’re also proud to continue investing in apprenticeships. These programmes create valuable opportunities for the next generation to enter the industry while helping us build a knowledgeable, capable team for the future.
Having seen first-hand how impactful this pathway can be, it remains an important part of how we grow.
Here’s a quick introduction to our latest joiners.
Frank Poole – Apprentice Account Executive
Frank joins us at the start of his insurance career, bringing a strong interest in numbers, problem-solving and working with people.
With a background in hospitality, he’s already comfortable building rapport and delivering a positive client experience. This translates naturally into his role supporting the Lift Plan team.
Alfie Tedder – Sales Executive
Alfie joins the team with a background in advertising, having worked on campaigns for major brands including McDonald’s, PepsiCo and Channel 4.
Now focusing on supporting Lift Plan clients with their fleet cover needs, he brings a strong understanding of client needs, clear communication and a proactive approach. He’s also working towards his Cert CII qualification as he develops his expertise in insurance.
Danelle Yansen – Account Executive
Danelle joins Team RG with a strong background in banking and finance, having spent nine years developing senior experience across customer service, HR, financial administration and operational support.
She brings a highly organised and detail-focused approach, ensuring client needs are handled efficiently and to a consistently high standard. Her emphasis on clear communication and reliability helps provide reassurance, allowing clients to feel confident that their policies and queries are in safe hands.
Investing in knowledge and development
As the insurance landscape evolves, staying up to date with industry knowledge and qualifications ensures our clients receive clear, accurate advice and support that reflects current risks and requirements.
Several members of the team are further developing their expertise through industry qualifications, and we are proud to be continuing with our apprenticeship scheme, which has proved highly successful to date.
A continued focus on service and relationships
Across the business, a consistent focus remains on building strong relationships, providing clear advice and delivering reliable support.
Bringing in fresh talent and expanding expertise is one aspect. But a nod also goes to the rest of the team who continue to play a key role in staying up to date with industry developments, supporting clients through change, and contributing to the ongoing growth of the business.
Always here to help
Whether you’re seeking new cover, reviewing existing policies or navigating changes in your business or your wider industry, Team RG is always here to help. Please feel free to get in touch with your regular team contact whenever you need us.