Danelle Yansen joined Robert Gerrard in 2026 as an Account Executive within the Lift Plan team. Danelle previously spent nine years working at senior level within the finance and banking sector, where she developed valuable experience across customer service, HR, financial administration and vault management. This background has given her a strong foundation in accuracy, organisation and delivering reliable support in a client-focused environment. Now embedded in the insurance industry, Danelle applies these skills to ensure client needs are handled efficiently and to the highest standards. She places strong emphasis on attention to detail, clear communication and providing reassurance, helping clients feel supported and confident that their policies and queries are in safe hands. Danelle approaches her work with a positive and organised mindset, focusing on consistency and delivering the best possible outcomes for clients. She believes that listening carefully and treating clients with honesty and respect are key to building strong and lasting relationships. Outside of work, Danelle enjoys keeping fit with Reformer Pilates and spending time reading. She also has a particular interest in coin collecting.

Alfie Tedder joined Robert Gerrard in 2026 as a Sales Executive within the Lift Plan team. Prior to joining Robert Gerrard, Alfie worked in the outdoor advertising sector, where he supported campaigns for major brands such as McDonald’s, PepsiCo, Channel 4 and Bacardi. This experience gave him a strong understanding of client needs, clear communication and delivering effective solutions in a fast-paced environment. Alfie is now focused on developing his expertise within insurance while working towards his Cert CII qualification. He’ll be applying his previously honed skills to support Lift Plan clients, particularly with their fleet cover needs. With a naturally positive mindset and a proactive approach to his work, Alfie places strong emphasis on listening carefully and providing clear, reliable support. Honesty, consistency and responsiveness are, in his view, key to building long-term client relationships. Outside of work, Alfie is a keen sportsman, regularly playing hockey, running and keeping active through padel and golf. He also coaches youth hockey across several age groups and has previously raised over £1,600 for Prostate Cancer UK through fundraising efforts.

Frank Poole joined Robert Gerrard in 2026 as an Apprentice Account Executive within the Lift Plan team. At the start of his insurance career, Frank brings a natural enthusiasm for learning, along with a strong interest in numbers and problem-solving. Prior to starting his apprenticeship, Frank worked as a trained barista and cocktail specialist, where he developed strong communication skills and a friendly, customer-focused approach. His experience in fast-paced environments has helped him build confidence in dealing with people and delivering a consistently positive service. Frank approaches his work in an organised and proactive way, starting each day with a clear plan to stay on top of priorities. He believes that building trust through clear communication and consistency is key to strong client relationships, and he takes pride in being approachable, responsive and always willing to help. Outside of work, Frank enjoys playing padel several times a week and has a strong interest in music, including DJing in his spare time. With his outgoing personality and positive attitude, he is quickly becoming a valued member of the team.

Josh Porter joined Robert Gerrard’s Lift Plan team in 2025 as an Apprentice Account Executive and is currently working towards his Cert CII qualification. Naturally outgoing and approachable, Josh brings a real enthusiasm for helping people and takes pride in providing a friendly, reliable service to clients. Before joining the insurance industry, Josh worked as a butcher, where his front-of-house role helped him develop strong communication skills and the ability to build rapport with anyone. He believes that honesty, trust and a positive attitude are the foundations of every good client relationship — and he’s already putting those values into practice every day. Josh approaches his work with a “yes” attitude and a genuine willingness to learn, always looking for ways to add value and make the client experience as smooth as possible. His friendly nature and sense of humour make him easy to talk to, and he’s quickly becoming a valued part of the team. Outside of work, Josh enjoys music, going to concerts and keeping active at the gym. He’s also played an active role in fundraising, helping to raise over £20,000 for local charities including St Bart’s, Haven House, Prostate Cancer UK and Alzheimer’s awareness through annual community events. When he’s not out and about, he can usually be found relaxing with video games — or cheering on Spurs at the weekend.

Louis Moore-Nye joined Robert Gerrard’s Lift Plan team in 2025, bringing with him experience across broking, renewals, account management and business development dating back to 2018. His broad background gives him a well-rounded view of the insurance process and a clear understanding of what clients value most: efficiency, reliability and honest communication. Specialising in the needs of small and medium-sized businesses, Louis takes a proactive and client-focused approach, taking time to understand each client’s operations before recommending cover. Known for being approachable, transparent and responsive, he ensures every client receives straightforward advice and a service they can depend on. Away from work, Louis is a keen sports fan with a particular love for football, Mixed Martial Arts, Formula 1 and basketball. He also coaches children’s football at the weekends, finding it a rewarding way to help young players build teamwork and confidence.

William joined Robert Gerrard as a member of our Enterprise Team in 2024. His strong background in the specialist areas of high net worth property, family fleet, art and jewellery places him well to help our clients in protecting what’s important to them, whilst his experience in sourcing cover for commercial vehicles, mini fleet, travel and rented property rounds his skills perfectly to match the typical needs of our private, business-owner and entrepreneur clients. William prides himself in taking ownership of his clients’ individual needs. He’ll always go to great lengths to provide exceptional service, obsessing over detail and ensuring specific insurance needs are met with just the right protection, for clients’ complete peace of mind. When he’s not working, William enjoys cooking and trying his hand at new recipes. He’s also a fan of long walks and revels in taking trips around the UK to visit its variety of cities. Get a personal consultation. I will take care of all your insurance needs. Email me 020 8129 7649